Question 1

1. What if I need help to Register?

Accepted Answer

After the Registration opens you  can call the Church Office if you need help to register 
 020 8459 7674 and press option 1 during the Office hours  (Monday-Thursday 10am-5pm  Monday-Friday 10am-4pm)
 020 8459 7674 and press option 4  after Office hours
Seats will be allocated on a first come first served basis.

Question 2

2. How many services will there be on a Sunday?

Accepted Answer

We intend to have only one service in the mornings until further notice.  We will plan more services when we have sufficient service personnel/volunteers to hold multiple services

Question 3

3. What about Learning Zone and other Department activities?

Accepted Answer

Please see the relevant department webpages for further updates
Learning Zone  https://www.wntcg.org/learning
Children's Church https://www.wntcg.org/children
Youth Ministryhttps://www.wntcg.org/youth

Question 4

4. Has the building been risk assessed?

Accepted Answer

We are duty bound to follow Government regulations and have carried out our risk assessments and now have approval from NTCG HQ to re-open and follow the government guidelines to limit the spread of the virus.

Question 5

5. How many people will be inside the building?

Accepted Answer

For the time being we will only be able to accommodate a maximum of 400 people (which includes those who have service duties).
This number will be reviewed in line with Government guidelines.

Question 6

6. What health & safety rules will I have to follow

Accepted Answer

We are asking everyone to abide by the rules so that we all take responsibility for keeping the Church environment safe and prevent the possible spread of the virus.

All we ask is that you follow the guidance given below
1. Neither myself (or a member of my family/group) are currently suffering from symptoms of the Covid-19 virus. If myself or a member of my family/group develop symptoms just before the service I/we will not attend.

2. Face Masks are optional but recommended

3. I have no objections to my body temperature be taken from my hand

Question 7

7. Do I have to wear a face mask/covering?

Accepted Answer

Face Masks are optional but recommended

Question 8

8. Who should not attend?

Accepted Answer

We are asking those who are on quarantine or exhibiting  symptoms of  the Coronavirus  not to attend Church.

Question 9

9. Can I book for more than one Sunday at a time?

Accepted Answer

You will not be allowed to book for multiple Sundays - Registration for Sunday services will open on the Monday before the Sunday.

The Registration Form can accessed via the registration page the WNTCG website  https://www.wntcg.org/register

Question 10

10. Do I have to register every week?

Accepted Answer

The simple answer is "Yes" if your are not an official member of WNTCG.  By registering every week you are helping us to conform to the Government's recommendations as we all take responsibility for keeping the Church environment safe and prevent the possible spread of the virus.

Currently only official WNTCG members are not required to register.

Question 11

11. How do I register myself or my family?

Accepted Answer

Given the limited number of spaces available - access will be by a our registration system.  Click here to register
Those without internet access or an email address can make a phone call during or out of office hours to register themselves and/or their family.

Question 12

12. How will I be notified if I have a seat?

Accepted Answer

You will receive an email confirmation.
Those without Internet access and registered via the telephone will receive their seat(s) confirmation via the telephone

Question 13

13. What time must I arrive if I have been given a seat?

Accepted Answer

If you have been notified you have a seat  please aim to arrive promptly by 10.30AM so you can be shown to your seat and carry out the washing of your hands and putting on your face-mask.

Question 14

14. What if I'm given a seat and I need to cancel - who do I inform?

Accepted Answer

For those who can no longer attend - please call  020 8459 7674 option 4  or email info@wntcg.org by Saturday mid-day so that the seats can be cancelled.

REGISTERME

The Call to prayer

Frequently asked questions