NTCG Willesden Privacy Policy

This privacy notice is issued on behalf of New Testament Church of God Willesden (WNTCG) and when we mention, “We”, “Us or “Our” in this privacy notice, we are referring to the relevant charity that is responsible for processing your data.
 

NTCG Willesden is a branch of the New Testament Church of God (NTCG).
NTCG is a charity registered in England and Wales, number 250306. We are also a company limited by guarantee, number 00917145.

3 Cheyne Walk,

Northampton,

NN1 5PT

Our website  wntcg.org is owned and operated by NTCG  Willesden whose registered address is:
179 High Road
Willesden
London NW10 2SD
 

This privacy notice aims to give you information on how NTCG Willesden collect and processes your personal data which either you have provided to Us or we obtain.

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How We Use the Information

We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries.

We sometimes use this information to communicate with you, such as to notify you when we make changes to our subscriber agreements, to fulfil a request by you for an online newsletter, or to contact you about events.

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The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services.

If you choose to submit content for publication (e.g., a letter to our editors, comments sent to our ministers, a posting to a blog or a discussion board), we may publish your screen name and other information you have provided to us.

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We may on occasion combine information we collect through our sites with information that we collect from other sources.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our sites, to deliver more relevant marketing messages and advertisements and to enable us to personalise your Internet experience. We also may use this information to analyze usage of our sites, as well as to offer you products, programs, or services.
 

Our Commitment to Security

We have put in place appropriate a range of procedures to safeguard and help prevent unauthorised access, to maintain data security, and to use correctly the information we collect online.
 

How You can Access or Correct Information

Access to personally identifiable information that is collected from our sites may be accessible for a limited period of time from the point of collection. For example, if you created a password-protected account within our site, you can access that account to review the information you provided. You may also send an e-mail or letter to the contact information given on this site requesting access to or correction of your personally identifiable information. For verification purposes please include your first name, last name, e-mail address and the password you use for such service.
 

Special Note for Parents

We will never knowingly put anything on this site that risks the safeguarding of adults or children
Please see our safeguarding page https://www.wntcg.org/safe
 

Special access to data - DBS

We would expect that anyone  who collects and has access to the data we hold should have an active DBS, and be actively part of a ministry team where access has been granted by the Senior Pastor or associate Pastor
All DBS data collection arranged by our Safeguarding team  and managed by our Safeguarding administrator
 

How to Contact Us

If you have any questions or concerns about the online privacy statement for this site or its implementation, you may contact us at admin@wntcg.org
 

What Data Do We Collect?​

We collect personal information you give Us when you:

• Contact details such as name, address, email address, phone numbers and date of birth.

• Sign up for the membership application

• Registering  yourself or a child to attend a local ministry event

• Leaving a legacy.

• Information you provide when you correspond with Us.

• Applying for support.

• Attending an event.

• Financial information that you provide to Us including donations, fundraising and gift aid.

• Order products and services from Us.

• Use of Our products, services and website.

• Provide a testimonial or a review on Our website.

• Communicate with or contact Us.

• Enter any of Our surveys.

• Interact with Us on social media platforms.

• Sign up for one of Our newsletters or other communications.

• Request a call back through Our websites.

 

Where We request information from you, via relevant forms on our website or pages, or over the telephone. You may choose to provide additional information when you interact with Us or to a third party who refers you to Us.
 

We will collect data you give Us when you apply to be a member of the church, or if you want to join various ministry groups

• your name

• contact details for you - address, telephone number, email, Date of Birth

• any next of kin

• qualifications, and interests and how you may want to get more involved in the organisation

• information concerning your health and medical conditions

• information about your race, ethnicity, and sexual orientation

• details about occupation
   

Where we store your data
The data we collect from forms on our website will be via the following platforms
Wix forms - for subscribing to our church  newsletter and general contact requests
ChurchSuite - for membership applications, weddings, funerals, and registration to join ministry teams 
PDF filler - Baby Dedications

How Do We Use Your Data?

All personal data is stored securely in accordance with the DPA 2018 (the UK’s General Data Protection Regulation). We use your data to provide the best possible products and services to you.

This includes:

• Providing and managing your access to Our Site.

• To administer and manage our relationship with you, such as responding to communications.

• Personalising and tailoring your experience on Our Site.

• Responding to communications from you.

• To send transactional and service messages in relation to an event,

• Analysing your use of Our Site and gathering feedback to enable Us to improve Our Site and your user experience, continually.

• To comply with legal or regulatory requirements.

• To help us establish, exercise, or defend legal claims.

In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the products and services We can provide you without your consent for Us to be able to use such data.
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GDPR

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following bases applies:

• You have given consent to the processing of your personal data for one or more specific purposes.

• Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.

• Processing is necessary for compliance with a legal obligation to which we are subject.

• Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data.
   

We rely on our legitimate interests for the following reasons:

• Keeping Our records up to date.

• Developing, marketing and charging for Our products and services.

• Running our websites and keeping them safe and secure.

• Presenting Our content and communications in the most effective and sustainable manner for you and your devices.

• Helping you use Our websites, including obtaining products or services.

• measuring how you use our websites and improving their content and accessibility.

• Measuring and understanding how effective Our marketing is.

• Complying with legal and or regulatory requirements.

• To provide insight and analysis into how our social media channels are used and how they are performing.
   

How do we Store and how long keep your data?

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Our retention of your personal data is linked to your actions. Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfil the purposes outlined in this Notice, or until you request that the information be deleted (see the section below “Summary of Your rights”).
 

In some instances, we may need to send your information to third parties outside of the UK. You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the UK GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties.

Even if you ask us to delete your Personal Information, we reserve the right to retain your personal data where such retention is necessary for compliance with a Statutory obligation (for example to maintain a copy for legal, tax or regulatory purposes,) but in such event, we will do so only as long as necessary to fulfil those Statutory obligations.
 

We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, to verify or enforce compliance with the policies governing our sites and applicable laws or as otherwise required or permitted by law or consistent with legal requirements.

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Our agents and contractors who have access to personally identifiable information are required to protect this information in a manner that is consistent with this privacy statement by, for example, not using the information for any purpose other than to carry out the services they are performing for us.

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Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this privacy statement. If you have signed up to receive our e-mails and prefer not to receive marketing information from this site, follow the “unsubscribe” instructions provided on any marketing e-mail you receive from this site. To provide visitors with additional or more relevant product and service opportunities, we may share non-personally identifiable information with third parties.

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How do we protect your data?

Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

All your data is stored electronically in a secure database or a locked filing cabinet and can only be accessed by authorised people. All users of Our system are trained in GDPR.

Where we engage third parties to process personal data on our behalf, they do so upon writing and are contracted to implement appropriate technical and organisational measures to ensure the security of data.
 

How Do We Share Your Data?

We are committed to not sharing your data and will only do this if it is in your legitimate interest to ensure we provide you with the support and information required to make an informed decision about a service(s) or product(s).

We may contract with third parties to supply products and services to you on Our behalf. These may include payment processing and search engine facilities.
 

We might share your information across different parts of WNTCG for research, and analysis.

In some cases, third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
 

We currently contract with:

Third party name Used toPrivacy notice

Wix websitebuilding tool https://www.wix.com/about/privacy
Ionos - church emails https://www.ionos.com/terms-gtc/privacy-policy/
ChurchSuite  https://churchsuite.com/privacy-notice/
Payit https://www.payitbynatwest.com/privacy-and-cookies

Eventbrite Registration for events https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/
PayPalOnline Purchasinghttps://www.paypal.com/myaccount/privacy/privacyhub

StripeDonations and paymentshttps://stripe.com/gb/privacy

MS 365Emails and Document Storagehttps://privacy.microsoft.com/en-gb/privacystatement

LearnWorldsOnline Courseshttps://www.learnworlds.com/privacy-policy/

Ticket TailorTickets for eventshttps://www.tickettailor.com/privacy-policy/

WeTransferFile Sharinghttps://wetransfer.com/explore/legal/privacy

Total GivingDonationshttps://www.totalgiving.co.uk/privacy

 

We may also have to share your personal data with the parties set out below.​

• We may share your personal information where we need to, where someone’s life is at risk, or we are required to do so by law.

• Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.
   

Social Media Users

We use social media channels (including Facebook, WhatsApp, Twitter, YouTube and Instagram, the “Social Media Companies”) to publish information about the charity. If you follow or otherwise engage with our social media channels, we will collect Usage Data to analyse how users interact with those channels. If you use social media to send us messages or posts, we may use your Profile Data to communicate with you. When you interact with our channels, the Social Media Companies will also process your personal data for the purposes set out above as Joint Controllers. For more information, we would encourage you to review the privacy notices published by the Social Media Companies.

Cookies & Web Beacons

To enhance your online experience, we use “cookies” or similar technologies. Cookies are text files placed in your computer’s browser to store your preferences. Cookies do not contain personally identifiable information; however, once you choose to furnish a site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site and Internet usage and to improve or customise the content, offerings or advertisements on our sites. For example, we may use cookies to personalise your experience at our sites (e.g., to recognise you by name when you return to a site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to help us offer you products, programs, or services that may be of interest to you and to deliver relevant advertising.

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We, our third party service providers, advertisers or our partners also may use cookies to manage and measure the performance of advertisements displayed on or delivered by or through the WNTCG Network. This also helps us, our service providers and partners provide more relevant advertising.

We, our third party service providers, advertiser or our partners may also use “web beacons” or clear .gifs, or similar technologies, which are small pieces of code placed on a web page, to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

You can change your privacy preferences regarding the use of cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered at WNTCG sites. Please consult the “Help” section of your browser for more information.

Direct Marketing

We may from time to time supply you with email newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by clicking the ‘unsubscribe’ link in the email or by contacting Us (see the section on How to Contact Us)

Once you have submitted your preference to Us, We may use these for marketing purposes which may include contacting you by email, telephone, or text message with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the DPA 2018, GDPR, and the Privacy and Electronic Communications Regulations.

International transfers of personal data

We may need to transfer some personal data to the third parties described above who are located outside of the UK. In such cases, we will take appropriate measures to ensure your data remains protected. If the organisation is based outside of the UK and in a country that is not protected by an adequacy decision (providing an adequate level of data protection) we will take appropriate safeguards such as implementing the ICOs International Data Transfer Agreement (IDTA).

If you have any questions or need more information regarding international transfers of your personal data, please contact us, see the section “How to Contact Us”
 

Automatic Collection, Cookies and aggregate information collected from Our website.

We automatically collect some data from visitors to our websites. This includes what pages you have viewed, for how long and where you go on our website.

We use cookies to store information about how you use our sites. A cookie is a piece of data stored on a user’s computer to remember information about you and create a profile of your viewing preferences. Your profile is used to tailor your visit to our website, make navigation easier, and direct you to information that best corresponds to your interests. We require your consent to place non-essential cookies on your device. You can change your cookie preferences by selecting the button in the bottom left corner from any page on our website. View our cookies policy https://ntcg.org.uk/cookie-policy/

Information is also collected about how you arrived at our websites in the first place. This includes what links or adverts of ours you have viewed or clicked on to reach Us, or any search terms you have used. Where you see a NTCG advert outside of Our website. We may place a cookie on your browser. This is so that, when you access Our website, We recognise that you have seen an advert of Ours elsewhere.  If you have logged in, this includes your login details.

Aggregate information is collected from users using our own web tracker. This information includes users’ Anonymised Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time of visit, number of clicks, error pages, and number of unique visits. This information is not linked to personal profiles or personally identifiable information provided by users. We use the information to analyse visitor trends and use of our website, administer the website, and gather broad demographic information of our website users.
 

How Can You Control Your Data?

When you submit information via Our Site, you may be given the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails or by emailing us.

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may withdraw your consent for Us to use your personal data at any time by contacting Us and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible products and services to you (see the section on How to Contact Us).

Please tell us as soon as any of your contact details change so that we can keep our records up to date.

You can change the way we contact you, or the kind of material we send you, at any time by contacting us by post, or email using the contact details below.
 

Summary of Your Rights

As a data subject, you have several rights and control over how your data is used.

• You can request access to, deletion of, or correction of, your personal data held by Us

• You can ask for a copy of the data you have given Us

• You can require Us to amend or change incorrect or incomplete data

• You can require Us to delete or stop processing your data, where the data is no longer necessary for the purposes of processing

• You can object to the processing of your data where We are relying on its legitimate interests as the legal ground for processing

• You can ask Us to stop processing data for a period if data is inaccurate or there is a dispute about whether your interests override the company’s legitimate grounds for processing data

To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Notice, please contact Us using the details set out in the section “How to Contact Us”.
 

How to Contact Us

Should you have any questions about this statement or wish to make a complaint please contact us in writing, through our website Contact Us, or by emailing us at admin@wntcg.org

Please ensure that your query is clear, particularly if it is a request for information about the data, We hold about you.
 

How to complain

If you are unhappy with the way that we have processed or handled your data, please contact Us (see the section How to Contact Us).

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). The ICO is the supervisory body authorised by the Data Protection Act 2018 to regulate the handling of personal data within the United Kingdom. The contact details for the Information Commissioner’s Office are:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

Telephone: 0303 123 1113 Website: https://ico.org.uk/concerns/
 

Changes to Our Privacy Notice

We may change this Privacy Notice as we may deem necessary from time to time, or as may be required by English law. Any changes will be immediately posted on Our Site, and you will be deemed to have accepted the terms of the Privacy Notice on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date.

Last updated April 2024